P0ki Privacy Policy – Protecting Malaysian User Data

Information We Collect

When you use the p0ki platform, we may collect the following categories of information to ensure smooth and secure service:

Account and Identity Information

This includes full name, email address, phone number, date of birth, and identity verification details required during registration. This information is used to verify your identity and ensure you meet the platform’s minimum age requirement.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment method details you select, including bank account numbers, e-wallet details, or required FPX information. All financial data is handled with strict security standards and is not stored in an unencrypted form.

Device and Browser Information

We automatically receive technical details when you visit the platform, including device type, operating system, browser type, IP address, and access time. This data helps diagnose technical issues and improve user experience.

Platform Usage Data

Activity logs such as games played, bets placed, session duration, and interactions with platform features are also collected. This data helps us understand usage patterns and continuously improve our services.

How Your Information Is Used

P0ki uses the information collected solely to provide platform services. The main purposes of data usage include:

Account verification and fraud prevention – Ensuring every user is a real individual who meets platform eligibility requirements.
Transaction processing – Securely and accurately verifying and processing deposits and withdrawals in MYR.
Customer Support – Enabling our team to provide relevant, accurate support based on your account records.
Platform improvements – Analyzing usage data to identify technical issues and improve service quality.
Service communications – Sending you important notifications about your account, transactions, or policy updates via your registered contact channels.
Legal Compliance – Fulfilling reporting and record-keeping obligations required by applicable laws.

P0ki will not use your personal data for marketing to third parties without your explicit prior consent.

Use of Cookies and Session Tracking

The p0ki platform uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies Used

Session Cookies – Temporary cookies that are automatically deleted once you close your browser. Used to maintain your login session.
Preference Cookies – Saving your preferences such as interface language for a smoother repeat experience.
Analytical cookies – Helping us understand overall user navigation patterns to improve the platform.

You can manage or delete cookies via your browser settings. However, disabling certain cookies may affect some platform functions. Continued use of the platform is considered consent to the cookie use described in this policy.

Data Storage, Security & Sharing with Third Parties

Data Security and Storage

All personal data collected by p0ki is stored on servers protected by SSL encryption and strict technical security measures. Access to user personal data is limited to authorized staff solely for legitimate operational purposes. Data retention depends on operational needs and applicable legal requirements.

While we take all reasonable measures to protect your data, no internet data transmission or storage method is completely secure. We encourage users to use strong, unique passwords and be cautious when accessing accounts from public networks.

Third-Party Sharing

P0ki does not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share necessary information with:

Payment providers – To process the MYR deposit and withdrawal transactions you request.
Statutory Authorities – When required by law or a valid court order.
Technical service providers – Those assisting with platform operations under binding confidentiality agreements.

All third parties involved in processing p0ki user data are required to comply with data protection standards equivalent to this policy.

User Rights, Policy Changes & How to Contact Us

User Rights Over Personal Data

As a p0ki platform user, you have the following rights regarding your personal data:

Access rights – You may request a copy of your personal data that we hold related to your account.
Correction rights – If any information is inaccurate or outdated, you have the right to request a correction via account settings or by contacting support.
Right to Deletion – You may request deletion of your personal data, subject to retention obligations under law and platform conditions. Account closure requests can also be submitted via customer support.
Right to withdraw consent – For optional marketing communications, you may withdraw consent at any time by notifying us.

Changes to This Privacy Policy

P0ki reserves the right to update or amend this Privacy Policy at any time. Any material changes will be notified through platform alerts or registered email. The latest version will always be accessible on this page with a clear update date.

Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact the p0ki support team by email at [email protected]. You can also find answers to common questions in the Frequently Asked Questions us.

P0ki Privacy Policy – How We Protect Your Information